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Verify your account

Activate, verify your account, and start receiving payments with credit and debit cards.

Activate, verify your account, and start receiving payments with credit and debit cards.

Last updateOctober 30, 2025

Learn to activate and verify your account

  • From Level 1, you can start transacting.

  • Increase your operating capacity with advanced levels and access more benefits.

  • Protect your business with reliable and secure verification processes.

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Level 1

Monthly withdrawal limit of $50,000.00 MXN
  1. Log in to your Ecart Pay account.

  2. In the Home tab, you will find a banner with the Activate your account button.

  3. Select the type of account.

    1. Individual.

    2. Legal entity (for companies).

  4. Complete the About you form.

  5. Verify your identity with Sumsub.

  6. Upload photos of the front and back of your selected official document.

  7. Take a moving selfie.

  8. Register your current address.

  9. Confirm the previously entered information.

    If you selected a business account

  10. Verify the identity of the legal representative.

Level 2

Monthly withdrawal limit of $500,000.00 MXN
  1. Log in to your Ecart Pay account.

  2. In the Home tab, you will find a banner with the Upgrade level button.

  3. Upload proof of tax situation.

  4. Upload proof of address.

For business accounts

  1. Power of attorney letter.

  2. Bylaws.

Level 3

All benefits of Ecart Pay with no monthly withdrawal limit
  1. Bank statement.

  2. Digital contract signature.

📄 All documents must be no more than three months old.

Ensure that the photographs of the documents:

  • Have clear information.

  • Are taken in good lighting.

  • The photo should not have reflections.

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